ThinkChat at CX Innovation Day 2025: The Power of Connections
On July 8th, ThinkChat proudly participated in the CX Innovation Day 2025, a key event designed to explore trends, share ideas, build valuable connections, and strengthen strategies that elevate the customer experience. Under the theme “The Power of Connections”, the event brought together leading companies, CX experts, and innovation enthusiasts.
A Stand Full of Real Solutions
From our booth at the Paseo La Galería Convention Center, we showcased how ThinkChat is transforming customer service through:
✅ Smart automation with 24/7 AI-powered chatbots
✅ True omnichannel integration (WhatsApp API, Instagram, Webchat, Email, and more)
✅ Real-time analytics for agile, data-driven decisions
✅ Improved conversion and retention with personalized customer journeys
✅ True omnichannel integration (WhatsApp API, Instagram, Webchat, Email, and more)
✅ Real-time analytics for agile, data-driven decisions
✅ Improved conversion and retention with personalized customer journeys
Throughout the day, dozens of businesses visited our stand to experience live demos and receive personalized guidance from our team.
📸 "We loved connecting with brands that understand the future of CX lies in technology, empathy, and data-driven insights," shared the ThinkChat team.
Connections That Shape the Future
More than just an event, CX Innovation Day was an opportunity to build community, form strategic partnerships, and reinforce the idea that customer experience is todays key competitive advantage.
ThinkChat is emerging as a go-to solution for companies looking to elevate their service, scale their digital communications, and measure every step of the customer journey with precision.
Ready to take the next step?
If you missed us at the event or want to learn more about how ThinkChat can transform your customer experience:
📧 Contact us at info@thinkchat.net
